Warranty information
We guarantee our hand made wood sinks and baths to be free from defects in materials and workmanship during normal use for five years from date of purchase. Gloss reduction, scratching, staining or etching of the finish over time due to use or cleaning practices, are not manufacturing defects, but are indicative of normal wear and tear. Damage caused by accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning will void the warranty. Heavy objects such as steel or glass (i.e. a heavy perfume bottle) dropped into the sink or bath, or any heavy impact before or after installation may result in damage. We are not responsible for labor charges, installation, or other consequential costs. In no event shall the responsibility of ours exceed the purchase price of the product. As hand crafted works of art are created from natural wood, each sink and bath will have its own finish and will vary slightly in color and size from the example. Customer shall have the responsibility to inspect all products immediately upon receipt to assure that they are free from damage. In the event of damage, it is the customer’s responsibility to file any and all claims against the freight carrier. We highly recommend having your sink or bath installed by a professional plumber with experience installing sinks or baths.
